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Refund policy

Return, Refund, Exchange, And Cancellation 

We have a “No Questions Asked” return policy which entitles our User/Customer to return the product at the time of delivery or if they are not satisfied with the quality of the product purchased, within 15 days from the date of product delivery.

The User/Customer can cancel the orders before they are packed.

Refunds for User/Customer returns or cancellations (whether total or partial) shall be processed as per this policy. If the User/Customer notices an incorrect refund, please contact immediately on care.in@virgio.com or chat with us through our whatsapp channel (link) In case of any grievances, please reach out to our grievance officer, as per our policy here

Our contact centre is operational between 09:00 AM to 06:00 PM, all days of the week.